Privacy policy

Data Controller

Our website address is: https://www.syntaxline.com

Controller's email address: info@syntaxline.com

 

Types of Data collected

Among the Personal Data collected by this Application, independently or through third parties, there are: Cookies; Usage Data; first name; last name; phone number; company name; email; various types of Data. Complete details on each type of data collected are provided in the dedicated sections of this privacy policy or through specific informative texts displayed before the data collection itself. Personal Data may be freely provided by the User or, in the case of Usage Data, collected automatically during the use of this Application. 

Unless otherwise specified, all Data requested by this Application is mandatory. If the User refuses to communicate it, it may be impossible for this Application to provide the Service. In cases where this Application indicates some Data as optional, Users are free to refrain from communicating such Data, without this having any consequence on the availability of the Service or its operation. Users who have doubts about which Data is mandatory are encouraged to contact the Controller. 

Any use of Cookies – or other tracking tools – by this Application or by the owners of third-party services used by this Application, unless otherwise stated, has the purpose of providing the Service requested by the User, in addition to the other purposes described in this document and in the Cookie Policy, if available. The User assumes responsibility for the Personal Data of third parties obtained, published, or shared through this Application and guarantees that they have the right to communicate or disseminate it, freeing the Controller from any liability toward third parties.  

 

Mode and place of processing the collected Data

 

Processing methods

The Controller adopts appropriate security measures to prevent unauthorized access, disclosure, modification, or destruction of Personal Data. Processing is carried out using computer and/or telematic tools, with organizational methods and logic strictly related to the purposes indicated. In addition to the Controller, in some cases, other parties involved in the organization of this Application (administrative, commercial, marketing, legal, system administrators) or external parties (such as third-party technical service providers, postal carriers, hosting providers, IT companies, communication agencies) also appointed, if necessary, as Data Processors by the Controller, may have access to the Data. The updated list of Processors can always be requested from the Data Controller.

 

Legal basis for processing

The Controller processes Personal Data relating to the User if one of the following conditions exists:

  • The User has given consent for one or more specific purposes; Note: in some jurisdictions, the Controller may be authorized to process Personal Data without the User's consent or another of the legal bases specified below, until the User objects (“opt-out”) to such processing. This is not, however, applicable if the processing of Personal Data is regulated by European legislation on the protection of Personal Data;
  • the processing is necessary for the execution of a contract with the User and/or for the execution of pre-contractual measures;
  • the processing is necessary to fulfill a legal obligation to which the Controller is subject;
  • the processing is necessary for the performance of a task carried out in the public interest or for the exercise of public powers vested in the Controller;
  • the processing is necessary for the pursuit of the legitimate interest of the Controller or third parties.

It is always possible to ask the Controller to clarify the concrete legal basis of each treatment and in particular to specify whether the processing is based on the law, provided for by a contract, or necessary to conclude a contract.  

 

Place

The Data is processed at the Controller's operating offices and in any other place where the parties involved in the processing are located. For further information, contact the Controller. The User's Personal Data may be transferred to a country other than the one in which the User is located. To obtain further information on the place of processing, the User can refer to the section relating to details on the processing of Personal Data. 

The User has the right to obtain information regarding the legal basis for the transfer of Data outside the European Union or to an international organization of public international law or set up by two or more countries, such as the UN, as well as regarding the security measures adopted by the Controller to protect the Data. The User can verify whether one of the transfers described above takes place by examining the section of this document relating to the details on the processing of Personal Data or request information from the Controller by contacting them at the details provided at the beginning.

 

Retention period

The Data is processed and stored for the time required by the purposes for which it was collected. Therefore:

  • Personal Data collected for purposes related to the execution of a contract between the Controller and the User will be retained until the execution of such contract is completed.

  • Personal Data collected for purposes attributable to the legitimate interest of the Controller will be retained until such interest is satisfied. The User can obtain further information regarding the legitimate interest pursued by the Controller in the relevant sections of this document or by contacting the Controller.

When the processing is based on the User's consent, the Controller may keep the Personal Data longer until such consent is revoked. Furthermore, the Controller may be obliged to keep Personal Data for a longer period in compliance with a legal obligation or by order of an authority. 

At the end of the retention period, the Personal Data will be deleted. Therefore, at the end of this term, the right of access, deletion, rectification, and the right to data portability can no longer be exercised.  

 

Purposes of the Processing of collected Data

User Data is collected to allow the Controller to provide the Service, fulfill legal obligations, respond to requests or executive actions, protect its rights and interests (or those of Users or third parties), detect any malicious or fraudulent activities, as well as for the following purposes: Statistics, Contacting the User, and Displaying content from external platforms.

To obtain detailed information on the purposes of the processing and on the Personal Data processed for each purpose, the User can refer to the "Details on the processing of Personal Data" section.  

 

Details on the processing of Personal Data

Personal Data is collected for the following purposes and using the following services: Contacting the User - Contact form (this Application)

  • By filling in the contact form with their Data, the User consents to its use to respond to requests for information, quotes, or any other nature indicated by the form header.

  • Personal Data processed: last name; email; first name; phone number; company name; various types of Data.

Statistics
The services contained in this section allow the Data Controller to monitor and analyze traffic data and are used to keep track of User behavior. 

Displaying content from external platforms
This type of service allows for the viewing of content hosted on external platforms directly from the pages of this Application and interaction with them. In the event that such a service is installed, it is possible that, even if Users do not use the service, it collects traffic data relating to the pages in which it is installed.

• OpenStreetMap is a map visualization service managed by OSM Foundation that allows this Application to integrate such content within its pages.

• Personal Data processed: Cookies; Usage Data.

• Place of processing: UK and Netherlands – Privacy Policy.  

 

User Rights

Users can exercise certain rights with reference to the Data processed by the Controller. In particular, the User has the right to:

  • withdraw consent at any time. The User can withdraw consent to the processing of their Personal Data previously expressed.

  • Object to the processing of their Data. The User can object to the processing of their Data when it occurs on a legal basis other than consent. Further details on the right to object are indicated in the section below.

  • Access their Data. The User has the right to obtain information on the Data processed by the Controller, on certain aspects of the processing, and to receive a copy of the Data processed.

  • Verify and request rectification. The User can verify the correctness of their Data and request its update or correction.

  • Obtain the limitation of processing. When certain conditions are met, the User can request the limitation of the processing of their Data. In this case, the Controller will not process the Data for any purpose other than its storage.

  • Obtain the deletion or removal of their Personal Data. When certain conditions are met, the User can request the deletion of their Data by the Controller.

  • Receive their Data or have it transferred to another controller. The User has the right to receive their Data in a structured, commonly used, and machine-readable format and, where technically feasible, to obtain its transfer without obstacles to another controller. This provision is applicable when the Data is processed with automated tools and the processing is based on the User's consent, on a contract to which the User is a party, or on contractual measures connected to it.

  • Lodge a complaint. The User can lodge a complaint with the competent personal data protection supervisory authority or take legal action.

 

Details on the right to object
When Personal Data is processed in the public interest, in the exercise of public powers vested in the Controller, or to pursue a legitimate interest of the Controller, Users have the right to object to the processing for reasons related to their particular situation.

Users are informed that, should their Data be processed for direct marketing purposes, they can object to the processing without providing any reason. To find out if the Controller processes data for direct marketing purposes, Users can refer to the respective sections of this document.  

How to exercise rights 
To exercise the User's rights, Users can direct a request to the contact details of the Controller indicated in this document. Requests are filed free of charge and processed by the Controller as quickly as possible, in any case within one month.  

 

This Application uses Tracking Tools. To find out more, the User can consult the Cookie Policy. 

 

Additional information on processing   

Defense in court
The User's Personal Data may be used by the Controller in court or in the preparatory stages for its eventual establishment for defense against abuses in the use of this Application or related Services by the User. The User declares to be aware that the Controller may be obliged to reveal the Data by order of public authorities.

Specific information
Upon request of the User, in addition to the information contained in this privacy policy, this Application may provide the User with additional and contextual information regarding specific Services, or the collection and processing of Personal Data.  

System logs and maintenance
For needs related to operation and maintenance, this Application and any third-party services used by it may collect system logs, i.e., files that record interactions and that may also contain Personal Data, such as the User IP address. 

Information not contained in this policy
Further information in relation to the processing of Personal Data may be requested at any time from the Data Controller using the contact details.  

Response to “Do Not Track” requests
This Application does not support “Do Not Track” requests. To find out if any third-party services used support them, the User is invited to consult their respective privacy policies.

Changes to this privacy policy
The Data Controller reserves the right to make changes to this privacy policy at any time by notifying Users on this page and, if possible, on this Application as well as, if technically and legally feasible, by sending a notification to Users through one of the contact details in its possession. It is therefore requested to consult this page frequently, referring to the date of last modification indicated at the bottom. If the changes affect processing whose legal basis is consent, the Controller will collect the User's consent again, if necessary.  

 

Definitions and legal references  

Personal Data (or Data)
Personal data is any information that, directly or indirectly, even in connection with any other information, including a personal identification number, makes a natural person identified or identifiable.

Usage Data
Information collected automatically through this Application (also from third-party applications integrated into this Application), including: IP addresses or domain names of the computers used by the User who connects with this Application, URI (Uniform Resource Identifier) notation addresses, the time of the request, the method used to forward the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response from the server (successful, error, etc.), the country of origin, the characteristics of the browser and operating system used by the visitor, the various temporal connotations of the visit (for example, the time spent on each page) and details relating to the itinerary followed within the Application, with particular reference to the sequence of pages consulted, parameters relating to the operating system, and the User's IT environment.

User
The individual using this Application who, unless otherwise specified, coincides with the Data Subject.

Data Subject
The natural person to whom the Personal Data refers. Data Processor (or Processor) The natural person, legal person, public administration, and any other body that processes personal data on behalf of the Controller, as set out in this privacy policy.

Data Controller (or Controller)
The natural or legal person, public authority, service, or other body which, individually or together with others, determines the purposes and means of the processing of personal data and the tools adopted, including the security measures relating to the operation and use of this Application. The Data Controller, unless otherwise specified, is the owner of this Application.

This Application

The hardware or software tool by which the Personal Data of Users is collected and processed.

Service
The Service provided by this Application as defined in the relative terms (if any) on this site/application

European Union (or EU)
Unless otherwise specified, every reference to the European Union contained in this document is intended to extend to all current member states of the European Union and the European Economic Area.

Cookie
Cookies are Tracking Tools consisting of small portions of data stored within the User's browser.

Tracking Tool
Tracking Tool means any technology – e.g., Cookies, unique identifiers, web beacons, integrated scripts, e-tags, and fingerprinting – that allows Users to be tracked, for example by collecting or saving information on the User's device.

Legal reference
This privacy statement is prepared on the basis of multiple legislative systems, including articles 13 and 14 of Regulation (EU) 2016/679. Unless otherwise specified, this privacy statement concerns exclusively this Application.